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Signed in as:

filler@godaddy.com

  • Home
  • Get to know us
    • About us
    • Meet our team
    • Our initiatives
  • Get support
    • Adolescent Psychology
    • Group Programs
    • Drop in for Youth (DIY)
    • Student Placements
    • Clinical Supervision
    • Community Engagement
    • Fees and Funding
    • My Toolkit
  • Get in touch
    • Contact us
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  • Get a room
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    • The Practice Playbook
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The Practice Playbook

HR-Led. Experience-Driven. Practice-Ready.

Running a private practice is rewarding - but the paperwork, compliance and people management can be overwhelming. The Practice Playbook provides ready-to-use policies, procedures and people support designed specifically for private practices. Developed by a HR professional with over 10 years' experience in policy development and workforce support - you can be confident your documents are practical, clear and grounded in real-world HR expertise. 


Whether you're just starting out or refining an established practice, The Practice Playbook helps you do things properly - without starting from scratch.


Choose. Download. Edit. Use.

What we offer

HR-led policies and procedures

Professionally written templates developed by a HR professional with over a decade of experience creating, reviewing and implementing workplace policies. 

People & HR support

Clear, practical guidance for managing staff, contractors and teams — informed by 10+ years working in HR, compliance and people systems. 

Built for real practices

Created by people who understand private practice life — not generic corporate templates that don’t quite fit. 

Our expertise

The Practice Playbook was developed by a HR professional with over a decade of experience in policy development, compliance and workforce support, including writing, reviewing and implementing policies across complex workplaces.


This HR expertise is combined with real-world experience running a private practice, ensuring every document is:

  • Practical and usable in day‑to‑day practice
  • Aligned with Australian workplace expectations
  • Written in clear, plain English
  • Focused on supporting people, not just compliance


The result is a library of resources that help practice owners manage risk, support their teams and run their practices with confidence.

Our products

Policy & Procedure Packs

Policy & Procedure Packs

Policy & Procedure Packs

Comprehensive, editable policy bundles designed for private allied health practices, including:

  • HR Essentials
  • Health and Safety Compliance
  • Managing Medicare
  • Referrals and Demand Management
  • Clinic Starter Pack

Shop Now

Individual Policies

Policy & Procedure Packs

Policy & Procedure Packs

Need just one or two documents? 

Purchase individual editable policies to fill the gaps in your practice.

Shop Now

People Support

Policy & Procedure Packs

People Support

Practical tools to help you manage your team, including:

  • HR policies and procedures
  • Performance and conduct frameworks
  • Employee support resources

Shop Now

How it works

It's as easy as 1,2,3,4...

No subscriptions. No lock-ins. Just practical tools when you need them.

1. Choose

2. Download

2. Download

Choose the resources that suit your practice.

2. Download

2. Download

2. Download

Download instantly after purchase.

3. Edit

2. Download

3. Edit

Edit to reflect your branding, services and state requirements. 

4. Use

2. Download

3. Edit

Use with confidence in your day-to-day practice.

Terms and Conditions

Disclaimer

Our resources are designed to support best practice and are provided for general guidance purposes only. They are not a substitute for professional legal, regulatory, or financial advice. 


Users are responsible for reviewing, adapting, and implementing these documents to meet their specific practice needs, and to ensure compliance with applicable legal, professional and regulatory requirements.


The Practice Playbook does not accept liability for any loss or damage arising from their use.

Licensing & Use

Our resources are designed for use by your private practice and are licensed for personal or internal business use only. 


Reselling, sharing, distributing or reproducing any part of these products without permission is strictly prohibited and protected under copyright and intellectual property laws. 

Refunds

Due to the digital nature of our products, we're unable to offer refunds for change of mind or incorrect purchases. 


We encourage your to carefully read the product description before purchasing, and if you're unsure whether something is right for your practice, please reach out - we're happy to help. 


Your rights under the Australian Consumer Law still apply. 

Updates

Our resources are current and accurate at the date of purchase. 


From time to time, legislation, industry standards, or best practice guidance may change. Please note that we do not maintain a subscription service for ongoing updates, revisions or version replacements once a product has been purchased. 


We recommend reviewing your policies regularly to ensure they continue to meet your practice's needs, legal, professional and regulatory requirements. 

The Practice Playbook FAQs

Please contact us if you cannot find an answer to your question.

Our policies and procedures are in .docx format to allow for full customisation. 


Information that requires customisation, such as your business name, position titles, etc. are written inside square brackets with a prompt of what text is required, eg. [Business Name].


Every policy and procedure includes an Edit Summary document. This provides a high-level overview of the customisation required, along with practical hints and tips to make the editing process smoother. It's designed to help you quickly identify what needs updating - but it does not include step-by-step instructions. 


For more detail support, we've created The EDIT Guide. This detailed resource walks you through the process of customising your policy or procedure in Word, with clear, step-by-step "how-to" instructions. It's ideal for those with basic Word skills who want structured guidance and extra confidence when tailoring their documents.


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